Increased the value of the library website as an easy-to-use resource for students and faculty


As Associate Librarian at Severn School, I am the designated content manager for the Zimmerman library website. When I joined the team, the website had a lot of outdated information which made it difficult to find exactly what you are looking for.  We simply weren’t providing our community a good experience. I recommended that we apply basic information architecture (IA) principles to reorganize our content and improve usability for our students and faculty. I started the IA process by working with the Head and Assistant Librarians to identify our goals.

  • Provide clear, direct access to our online resources
  • Communicate our mission and goals as an institution within the larger school
  • Provide basic library contact information

We then sifted through our content and aligned each piece with our goals. Anything that did not tie in, we got rid of and replaced with more relevant information. In addition to outdated content and broken links, the site was visually difficult to read, with a hodge-podge of multi-colored blocks of information. There was too much content on too few pages without any obvious hierarchy. Focusing on our identified goals I added more pages to the site, each with a clear purpose and included internal links to help make natural connections explicit. Coupled with a recent redesign of the entire Severn website, our library pages now provide an essential resource to the school community.